Explain the methods and importance of verifying information supplied by candidates for employment.
Identify legislation that affects the recruitment and selection processes.
Examples: Americans with Disabilities Act, Genetic Information Nondiscrimination Act, Age Discrimination in Employment Act
Locate specific employment tools and evaluate them based on existing legislation.
Examples: questionnaires, tests
Discuss the importance of positive morale in the workplace and the consequences of negative morale.
Identify strategies to build an atmosphere of teamwork and encourage employee engagement.
Conduct research to find organizations with excellent employee morale and identify factors that contribute to their positive atmosphere.
Compare and contrast different types of performance reviews and their potential impacts on employees and the organization.
Identify strategies utilized to address poor performance by employees and to impose consequences for such performance.
Examples: tardiness, unreliability, improper dress, difficulty working with customers
Describe strategies to motivate employees to do their best work.
Examine the onboarding process for new employees in different types of businesses.
Compare and contrast what parts of an onboarding process are constant and which differ depending upon the organization’s type, size, and structure.
Discuss the effect of a well-prepared onboarding process on retention of employees.
Describe the expectations that a business or organization has for employees.
Examples: attendance, professional dress, standards of behavior, confidentiality
Gather and share information on the differences in expectations among jobs in various industries or fields.
Examples: medical, business, agriculture, criminal justice, human services, technology, automotive
Explain how wages and other compensation are determined in different employment categories.
Examples: regular full-time, regular part-time, exempt, non-exempt, temporary full-time, temporary part-time, contingent or on-call
Describe different pay scales, salary grades, and types of pay related to merit, overtime, and commission.
Describe ways other than wages that employees are compensated.
Examples: bonuses, incentives, use of company vehicles, insurance
Compare and contrast the payroll function of human resource departments in organizations of different sizes.
Describe benefits customarily offered to employees.
Describe provisions of annual leave, sick leave, family and medical leave, military leave, administrative leave, extended sick leave, and other types of leave.
Describe different types of employer-provided insurance.
Examples: medical, dental, vision
Correlate employee benefits with the size of the company or organization.
Gather and share information on types of retirement plans for employees including employer contributions and required employee contributions.
Enumerate and explain benefits other than leave, insurance, and retirement plans which companies may offer their employees.
Examples: purchase discount programs, tuition reimbursement, on-site child care
Describe different types of training and professional development for employees.
Differentiate between on-site and off-site training and determine the positive and negative aspects of each.
Explain the benefits of providing consistent and timely training and professional development related to advances in technology, growth and expansion of the business, policy changes, and legal considerations.
Explain why professional development is a shared responsibility between a business and an employee.
Categorize various types of professional development opportunities as the responsibility of either the employer or the employee.
Describe the relationship between lifelong learning and professional development.
Gather and share information on various work environments, including positive and negative aspects of each type.
Examples: office, working from home, working from a vehicle
Explain how changing demographic trends in the workplace impact diversity.
Gather information about the aging workforce and the challenges associated with multigenerational employees working together.
Identify areas of diversity in the workplace and describe the positive and negative aspects of each with regard to best practices, diversity challenges, strategic team building, and employees working well together.
Examples: cultural differences, work styles, emotional intelligence, religion
Explain the power of diversity of thought and how this applies to building a cohesive workforce.
