Create and deliver well-organized, audience-appropriate presentations for a variety of business situations.
Examples: informative, instructional, entertainment
Create and manage data using basic database applications.
Explain the purpose and composition of databases and database management systems, using professional terminology to describe features and components.
Examples: field, record, queries, reports
Create and edit fields within a database.
Utilize basic database functions.
Examples: sorting, filtering, querying, merging data
Print and review reports within a database.
Create tables, forms, reports, and queries for business and personal use, utilizing database software.
Use technology to increase administrative office productivity and enhance workplace performance.
Access, process, and transmit information through various channels.
Examples: fax, email, teleconferencing, virtual meetings
Perform integrated functions using various software applications.
Explore the business applications of digital technology on the Internet.
Use cloud computing to improve productivity by designing, saving, and uploading documents in an online account.
Use online collaboration tools.
Examples: calendar, document and presentation sharing
Explore the benefits of social networking as a business tool, including professional portfolios and blogs, considering privacy settings and safety issues.
Explain the personal and business use of apps on digital devices.
Demonstrate ways to modify documents to be more accessible to people with disabilities.
Examples: large print/font, use heading styles, alternative text for images, utilize Accessibility Checker, use sufficient contrast for text and background colors, add meaningful hyperlink text and screen tips
Describe the importance of professional ethics and legal responsibilities in the workplace.
Evaluate and justify decisions based on ethical reasoning.
Identify and explain personal and long-term consequences of unethical or illegal behaviors in the workplace.
Evaluate components of acceptable use policies, codes of ethics, and their role in a business environment.
Incorporate safety procedures in handling, operating, and maintaining tools and machinery; handling materials; utilizing personal protective equipment; maintaining a safe work area; and handling hazardous materials and forces.
Demonstrate effective workplace and employability skills, including communication, awareness of diversity, positive work ethic, problem-solving, time management, and teamwork.
Explore the range of careers available in the field and investigate their educational requirements, and demonstrate job-seeking skills including resume-writing and interviewing.
Advocate and practice safe, legal, responsible, and ethical use of information and technology tools specific to the industry pathway.
Participate in a Career and Technical Student Organization (CTSO) to increase knowledge and skills and to enhance leadership and teamwork.
Discuss and demonstrate ways to value diversity.
Describe the business communication process
Explain the differences between nonverbal and verbal communication, giving examples of each type
Identify organizational, physical, physiological, language, cultural, psychological, and technical barriers to communication
Demonstrate effective nonverbal communication skills
Demonstrate effective oral communication skills
Speak using correct pronunciation, enunciation, tone, and cadence
Compare and contrast basic communication, interpersonal communication, organizational communication, and rhetorical communication
Identify regional, international, and cultural differences in oral communication
Plan and deliver an oral presentation based on individual or group research
