Describe methods of protecting customers’ privacy and confidential information.
Explain how technical support employees ensure confidentiality for an organization’s other employees and give examples of unintentional security breaches and their consequences.
Explain the importance of information privacy practices for individual employees within an organization to ensure data integrity.
Examples: protecting employee and customer information, disposing of confidential information appropriately
Incorporate safety procedures in handling, operating, and maintaining tools and machinery; handling materials; utilizing personal protective equipment; maintaining a safe work area; and handling hazardous materials and forces.
Demonstrate effective workplace and employability skills, including communication, awareness of diversity, positive work ethic, problem-solving, time management, and teamwork.
Explore the range of careers available in the field and investigate their educational requirements, and demonstrate job-seeking skills including resume-writing and interviewing.
Advocate and practice safe, legal, responsible, and ethical use of information and technology tools specific to the industry pathway.
Participate in a Career and Technical Student Organization (CTSO) to increase knowledge and skills and to enhance leadership and teamwork.
Discuss and demonstrate ways to value diversity.
Research multiple Internet publishing platforms to determine their suitability for various media types, target audiences, and feedback mechanisms.
Utilize business communications to meet the needs of the targeted audience.
Collaborate on a diverse team, using office or team norms.
Utilize a variety of digital tools to create digital products involving multiple content areas.
Describe the components of mobile applications.
Deploy an app using an emulator or a mobile device.
Utilize version control capabilities and manage historical changes when editing documents within a digital tool, both independently and collaboratively.
Select and use appropriate features to meet the desired functionality of an app.
Examples: user interface components, layout arrangements, media objects, drawing and animation, sensors, location awareness, accessing phone features
Collaborate with peers, experts, or community members to analyze local, national, and global issues and problems in developing mobile applications.
Examples: competitive and overcrowded markets, OS and Mobile Device, software architecture pattern
Gather and present information on mobile app developers and popular applications.
Research ways that technology is affecting careers in mobile applications development.
Examples: engineering, biomedical sciences, computer science
Analyze user-centered design principles in various models of an app or code.
Examples: print characters, sound, images, video
Analyze the structure and functionality of various mobile programs.
Examples: user interface components, data components, event handlers, procedures
Evaluate ways to organize data elements, plan for data storage, and manage networked computing for mobile devices.
Examples: client server, peer-to-peer, cloud computing for mobile devices
Create interactive data visualizations using software tools to bring attention to and help others understand real-world phenomena and to improve human outcomes related to the phenomena.
Examples: weather patterns, natural disasters, radar trackers, traffic patterns, store inventory, medical diagnoses, packaging, customer service, fitness data
Select and use appropriate data features to create the desired functionality of an app.
Example: data storage
Use data analysis tools to identify patterns in complex systems and create an algorithm to simplify the process.
Create an algorithm or sequence of steps to simplify daily life procedures at home or at the office.
Examples: deciding what to wear, meal planning, creating or organizing recipes, time management, creating and organizing charts, inventory, customer feedback collection, data analysis
Evaluate mobile app scalability and the reliability of mobile networks and protocols, including ability to manage a large and increasing number of clients, customers, and users and accommodate overall growth; ease of app maintenance; measures to prevent gridlock; offline reliability; speed; and end result.
Identify fastest mobile networks and analyze their features.
Compare and contrast various mobile operating software systems.
Describe the advantages and disadvantages of using artificial intelligence in mobile networks, physical systems, and software.
Examples: apps for predictive modeling, self-driving cars, satellite networks, internet searching
Analyze advantages, disadvantages, and features of various cybersecurity programs, and determine which situations are best suited for each.
Examples: two-factor authentication, password requirements, geolocation requirements, antivirus programs, monitored internet access
Explain the importance of protecting personal information.
Evaluate and explore possible improvements in different environments, situations, and simulations.
Examples: product development, business operations, customer service, flawed modeling/debugging, science lab, robotics lab, manufacturing, space exploration
Use collected data to form, test, and refine a hypothesis regarding possible improvements in a business operation.
