Install, configure, and upgrade desktop computer modules and peripherals, following established basic procedures for system assembly and disassembly in an actual or simulated environment.
Describe the functions of a computer’s main processing board.
Describe the purpose and functions of communication ports on standard computers and laptops.
Illustrate and explain the operation and purpose of hardware components using application software.
Examples: Describe hardware components in terms of device type, device functions, and interaction of components.
Install and customize operating system software in an actual or simulated environment.
Explain the steps to install and configure operating systems.
Examples: primary boot disk, BIOS, Redundant Array of Independent/Inexpensive Disks (RAID)
Analyze the program development and execution utilities related to operating systems.
Examples: antivirus, file management system, disk defragmenter, backup utility
Explain the boot process and perform post-installation configuration tasks for given operating systems.
Compare and contrast cloud and virtualization concepts and technologies in given operating systems.
Create a virtual image on a physical computer to run more than one operating system on the same device.
Compare and contrast display devices and their characteristics.
Examples: liquid crystal display (LCD), plasma display, light emitting diode (LED)
Implement procedures to optimize hardware performance for client or server applications.
Examples: use control panel to set large icons, enhance write caching to boost the normal performance of ATA and SATA drives
Summarize the functions and types of adapter cards with PCIe standard.
Examples: video cards, network cards, sound cards
Explain advantages of using PCIe adapter cards.
Install and configure printers and add network printers using a static or dynamic IP address.
Manage and configure storage devices, file systems, partitions, volumes, and RAID arrays.
Categorize storage devices and backup media as primary, secondary, or tertiary storage.
Illustrate and explain storage technologies and configurations in an actual or simulated work environment, using application software.
Configure and manage user profiles in a networking environment in either an actual or simulated application.
Configure data compression in a networking environment in either an actual or simulated application.
Create, modify, redirect, back up, restore, and compress files in a networking environment in either an actual or simulated application.
Configure client access to work in a network environment in an actual or simulated work environment.
Manage users, groups, and user and group access.
Apply or acquire user and/or group policies, permissions, and ownership.
Configure and implement effective access and authentication methods, including logging services, remote access, and firewalls.
Configure operating system updates, including securing a system from potential threats.
Summarize security best practices for network services in a given industry environment.
Implement network printing utilizing a given server operating system in an actual or simulated work environment.
Manage access to printers by using shared printer permissions.
Configure and troubleshoot IPv4 and IPv6 addressing.
Change the location of the print spooler and set printing priorities.
Configure printing for wired and wireless devices in a network environment for an actual or simulated work environment.
Troubleshoot end user issues to restore system functionality.
Describe search procedures used to identify possible solutions when troubleshooting software and hardware problems.
Perform local network support using various troubleshooting and diagnostic techniques.
