Learning Resource Type

Classroom Resource

Basic Computer Troubleshooting for Elementary Students

Subject Area

Digital Literacy and Computer Science

Grade(s)

2, 3, 4, 5

Overview

This resource is a free download from Teachers Pay Teachers. It is a PowerPoint presentation that is a great tool to teach young students some basic troubleshooting techniques including minimize/maximize the screen, closing applications, unable to type, unable to hear sound, refresh a window, and mouse troubleshooting. 

You will need a free account to download and use this material.

    Digital Literacy and Computer Science (2018) Grade(s): 2

    DLCS18.2.R4

    Identify and employ appropriate troubleshooting techniques used to solve computing or connectivity issues.

    Unpacked Content

    UP:DLCS18.2.R4

    Vocabulary

    • device
    • application
    • force-quit
    • restart

    Knowledge

    Students know that:
    • software errors can cause computing issues.
    • force-quitting or restarting software can often correct computing issues.

    Skills

    Students are able to:
    • force quit an application using "ctrl, alt, delete" or "command, option, esc".

    Understanding

    Students understand that:
    • they can force an application to close if they suspect a software issue is causing computing issues.
    Digital Literacy and Computer Science (2018) Grade(s): 3

    DLCS18.3.R4

    Identify and employ appropriate troubleshooting techniques used to solve computing or connectivity issues.

    Unpacked Content

    UP:DLCS18.3.R4

    Vocabulary

    • troubleshooting
    • connection
    • wired
    • wireless
    • restart

    Knowledge

    Students know:
    • how to identify when a problem exists.
    • strategies to resolve connectivity or computing issues.

    Skills

    Students are able to:
    • assess a computing issue using look and listen to locate the issue.
    • refresh the website.
    • restart the resource or device.
    • identify if the device is connected via wire or wirelessly.

    Understanding

    Students understand that:
    • every issue can be solved once the cause is identified.
    Digital Literacy and Computer Science (2018) Grade(s): 4

    DLCS18.4.R4

    Identify and employ appropriate troubleshooting techniques used to solve computing or connectivity issues.

    Unpacked Content

    UP:DLCS18.4.R4

    Vocabulary

    • troubleshooting
    • connection
    • wired
    • wireless
    • refresh
    • restart/reboot
    • username
    • password

    Knowledge

    Students know:
    • how to identify issues.
    • strategies to resolve issues.

    Skills

    Students are able to:
    • assess a resource using look and listen to locate the issue.
    • check for power to the device.
    • refresh the website.
    • restart the resource or device.
    • identify if the device is connected to wired or wireless connection.
    • retype username and password to confirm correct entry.

    Understanding

    Students understand that:
    • most issues can be solve once the problem is identified.
    Digital Literacy and Computer Science (2018) Grade(s): 5

    DLCS18.5.R4

    Identify and employ appropriate troubleshooting techniques used to solve computing or connectivity issues.

    Unpacked Content

    UP:DLCS18.5.R4

    Vocabulary

    • troubleshooting
    • connection
    • wired
    • wireless
    • refresh
    • restart/reboot
    • username
    • password

    Knowledge

    Students know:
    • how to identify computing or connectivity issues.
    • strategies to resolve computing or connectivity issues.

    Skills

    Students are able to:
    • assess a resource using look and listen to locate the issue.
    • check for and install needed updates.
    • refresh the website.
    • restart the resource or device.
    • verify and refresh wired or wireless connection.
    • retype username and password to confirm correct entry.

    Understanding

    Students understand that:
    • every issue can be solve once the cause is identified.
    Link to Resource

    CR Resource Type

    Informational Material

    Resource Provider

    Teachers Pay Teachers
    Accessibility
    License

    License Type

    Custom
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