Unpacked Content
Knowledge
Students know:
- how to identify when a problem exists.
- strategies to resolve connectivity or computing issues.
Skills
Students are able to:
- assess a computing issue using look and listen to locate the issue.
- refresh the website.
- restart the resource or device.
- identify if the device is connected via wire or wirelessly.
Understanding
Students understand that:
- every issue can be solved once the cause is identified.
Vocabulary
- troubleshooting
- connection
- wired
- wireless
- restart
