DLCS18.7.R4

Digital Literacy and Computer Science (2018) Grade(s): 7

DLCS18.7.R4

Identify and employ appropriate troubleshooting techniques used to solve computing or connectivity issues.

Unpacked Content

Knowledge

Students know:
  • devices can present unintended behaviors, preventing normal operations.

Skills

Students are able to:
  • complete basic troubleshooting techniques that include checking for operating system or other software updates, disable apps or extensions, or perform a virus/malware scan.

Understanding

Students understand that:
    computing devices can and will fail at times.
  • it is important to save your work and know how to troubleshoot basic issues.

Vocabulary

  • troubleshooting

Aligned Learning Resources

Troubleshooting
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