DLCS18.5.R4

Digital Literacy and Computer Science (2018) Grade(s): 5

DLCS18.5.R4

Identify and employ appropriate troubleshooting techniques used to solve computing or connectivity issues.

Unpacked Content

Knowledge

Students know:
  • how to identify computing or connectivity issues.
  • strategies to resolve computing or connectivity issues.

Skills

Students are able to:
  • assess a resource using look and listen to locate the issue.
  • check for and install needed updates.
  • refresh the website.
  • restart the resource or device.
  • verify and refresh wired or wireless connection.
  • retype username and password to confirm correct entry.

Understanding

Students understand that:
  • every issue can be solve once the cause is identified.

Vocabulary

  • troubleshooting
  • connection
  • wired
  • wireless
  • refresh
  • restart/reboot
  • username
  • password

Aligned Learning Resources

Basic Computer Troubleshooting for Elementary Students
Computer Troubleshooting Posters
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