Career and Technical Education (2021) Grade(s): 09-12 - Business Management and Administration
CTE21.BMA.HMM.6c
Demonstrate the ability to use problem-solving, decision-making, and critical thinking strategies when dealing with customer service, co-workers, and vendors.
Demonstrate the ability to use problem-solving, decision-making, and critical thinking strategies when dealing with customer service, co-workers, and vendors.
COS Examples
Examples: resolving complaints or disputes, negotiations
