Review damage report and analyze damage to determine appropriate methods for overall repair and develop and document a repair plan.
Inspect, remove, protect, label, store, inventory, and reinstall exterior and interior trim moldings and components.
Inspect, remove, inventory, and reinstall or protect body panels and components that may interfere with or be damaged during repair.
Outer Body Panel Repairs, Replacements, and Adjustments
Locate direct, indirect, and hidden damage and determine the direction of impact.
Inspect, remove, and replace welded steel panels or panel assemblies.
Determine the extent of damage to aluminum body panels and repair or replace.
Inspect, remove, replace, and align bolts on panels and components.
Inspect, remove, replace, overhaul, and align bumpers, bumper covers, and components.
Restore corrosion protection, sound deadeners, and foam materials according to OEM procedures.
Replace door skins.
Perform panel bonding and weld bonding.
Identify one-time use fasteners, labels, and decals and replace as necessary.
Metal Finishing and Body Filling
Prepare a panel for body filler by abrading or removing the coatings.
Demonstrate hammer and dolly techniques and perform finishing techniques for metal, including aluminum.
Heat and cold-shrink stretched panel areas to proper contour.
Identify different types of body filler and defects.
Mix and apply body filler, shape body filler to contour, and finish sand.
Locate and repair surface irregularities and straighten contours on a damaged panel using weld-on and glue-pulling dent repair.
Moveable Glass and Hardware
Inspect, adjust, overhaul, repair, or replace window regulators, run channels, glass, power mechanisms, and related controls.
Inspect, adjust, repair, remove, reinstall, or replace weather-stripping.
Inspect, remove, repair or replace, and adjust removable power operated roof panel and hinges, latches, guides, handles, retainer, and controls of sunroofs.
Inspect, remove, reinstall, and align convertible top and related mechanisms.
Identify or recalibrate electrical components that may need to be initialized.
Plastics, Adhesives, and Welding
Identify the types of plastic and repair procedures and clean and prepare the surfaces of plastic parts.
Examples: rigid, semi-rigid, and flexible plastic panels
Identify bonded rigid exterior body panels and straighten or align panel supports.
Repair plastic parts by welding.
Examples: nitrogen, airless
Perform a single-sided, double-sided, and tab procedures for adhesive bonded repair.
Shape and reform damaged plastic.
Non-Structural Welding, Cutting, and Joining
Foundational Standards
Incorporate safety procedures in handling, operating, and maintaining tools and machinery; handling materials; utilizing personal protective equipment; maintaining a safe work area; and handling hazardous materials and forces.
