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Identify distractions and examine strategies for reducing them.

Clarify and prioritize tasks to meet goals.

Identify planning strategies to complete work effectively.

Explain the importance of diversity and inclusion within organizations.

Describe ways to attract and recruit a diverse workforce.

Describe ways to develop and retain a diverse workforce.

Describe ways to provide equal employment opportunities to all segments of the population.

Identify and discuss ways to overcome personal biases and stereotypes within an organization.

Identify situations in which discrimination exists.

Describe the consequences of discrimination for individuals, the company, and society.

Explain how federal laws protect against discrimination.

Apply conflict management strategies to resolve workplace disputes.

Describe possible conflict in the workplace and its sources.

Describe how diverse cultural perspectives impact conflict and attempts to manage it.

Analyze the ethical responsibility of stakeholders and leaders in an organization.

Gather and share information on ethics from policy and procedure manuals of several businesses.

Describe how stakeholders can influence ethical decision-making.

Demonstrate how to monitor projects and take corrective action.

Explain the importance of monitoring projects, analyzing progress, and making changes when necessary.

Identify and describe areas in a project that should be monitored.

Explain methods for monitoring projects.

Describe corrective measures that can be taken when projects are off track.

Legal Issues

Identify laws that business leaders should know and the areas to which the laws apply.

Employee Relations

Describe the role of a labor union or worker organization.

Trace the history of labor organizations in the United States.

Describe the advantages and disadvantages of membership in labor unions and worker organizations for a company’s employees.

Describe the advantages and disadvantages of labor unions for employers and corporations.

Role of the Leader

Demonstrate professional oral and written communication skills.

Identify types and characteristics of effective communication and explain its importance in the workplace.

Discuss the benefits and characteristics of open, honest communication.

Identify barriers to communication and methods for improving the communication process in the workplace.

Describe culturally-sensitive communication strategies in the workplace.